Privacy Policy

Who we are

Our website address is: https://unofficialmac.com.au. Unofficial Mac is a Mac repair business based in Maroochydore QLD.

Contact form

Our contact form collects your name, email address and message so that we can reply to your enquiry. The form uses Cloudflare Turnstile for spam protection, which may process technical information such as your IP address and browser details to tell people and bots apart.

Reviews

Customer reviews shown on this site are loaded from Google and Facebook. Those services may collect data about your visit in line with their own privacy policies.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, reviews). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We do not sell your personal information. Visitor comments and contact form submissions may be checked through automated spam detection services, including Cloudflare Turnstile.

How long we retain your data

Contact form enquiries are kept for as long as needed to respond to you and manage any repair. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve any follow-up comments automatically.

What rights you have over your data

You can request an exported file of the personal data we hold about you, or ask us to erase it. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact us

Unofficial Mac, Maroochydore QLD
Email: info@unofficialmac.com.au
Phone: 0457 299 668