Our team

The people behind Unofficial Mac

Unofficial Mac is a Maroochydore business that repairs and upgrades Macs. We desire to be an organic, client-based business, focused on customer relationships.

Our vision

To empower the user.

Meet the team

  • Jason Cosgrove holding up a small component and smiling

    Jason Cosgrove

    Founder & CEO

  • Hiroko Nagayama smiling while holding a koala

    Hiroko Nagayama

    Accounts & Enquiries

  • Jeffrey Gadenne in protective clothing working in a cleanroom on data recovery

    Jeffrey Gadenne

    Data Recovery & Cyber Security

    Jeffrey looks after our data recovery service, which we provide with our specialist data recovery lab partner.

Our approach

What makes us different

  • We loan computers where possible

    During extended repair and upgrade times we loan computers to clients, so you can stay focused on your work and studies and not on delays and missed deadlines. Loan computer provided – conditions apply.

  • We care about waste

    Computer components do not break down easily in nature. By restoring your Mac, only a handful of components may be discarded in the repair or upgrade process.

Data recovery

Failed drive or critical data?

We partner with a specialist data recovery lab to provide our data recovery service, and Unofficial Mac is your point of contact from start to finish.

Data recovery

Ask for a quote

Tell us about your Mac and what it is doing. We will help work out the next step.